Question 1

Is there VAT to add?

Accepted Answer

Not at the moment. While we are under the £90,000 threshold we are not VAT-registered, so the price you see is the price you pay. Most sole-trader trades cannot reclaim VAT anyway, so clean pricing is a genuine saving.

Question 2

Do you mark up my ad spend?

Accepted Answer

No. Your budget goes straight to Google, Meta, Microsoft or LinkedIn at cost. You pay our management fee and nothing more, and you see every pound on a live dashboard.

Question 3

What is the minimum ad budget?

Accepted Answer

£500 a month, paid directly to the platform. At that level our fee is a large share of the total. We would rather tell you that than hide it. As your budget grows, more of every pound goes to advertising, not us.

Question 4

Who owns the accounts and the leads?

Accepted Answer

You do, all of it, from day one. The website, the Google Business Profile, the ad account and the customer list. Leave on 14 days notice and take everything with you.

Question 5

Is there a contract?

Accepted Answer

No lock-in. Month to month, 14 days notice, no exit fees. A confident agency does not need to trap you.

Question 6

Will you work with my competitors?

Accepted Answer

We work with businesses across your trade. That is how we already know what gets you booked. You get a playbook that is proven, not a guess.

Question 7

Can I add or drop channels mid-month?

Accepted Answer

Yes. Add a channel and move up a tier any time. Drop a channel and we pro-rate the difference at the next billing cycle.

Question 8

Do you offer content and social on their own?

Accepted Answer

Yes. Content & Copywriting runs standalone from £395 a month, or as a one-off content plan from £495. Organic social posting starts at £149 a month. Both are month-to-month with no lock-in, and they fold neatly into any retainer.

Question 9

Do I need the £300 Google & Tracking Setup?

Accepted Answer

No, it is optional. For £300, one-off, we create and configure Google Analytics 4, Tag Manager, Search Console and Microsoft Clarity, connect your Google Business Profile for local reporting, and add the Meta Pixel with Conversions API if you run or plan Meta ads. We configure your form, click-to-call and booking or quote events, test each one before handover, and give you a written record of every account and ID. Everything sits in your name. Spark, Surge and Scale already include conversion and call tracking, so the setup is an extra, never a condition of any plan.

Question 10

What is not on this page?

Accepted Answer

If you need something custom, a one-off campaign, a larger bespoke website, or a scope outside the five channels, book a call and we will write a fixed-fee quote with the same no-lock-in terms.

Pricing without the pitch.

Three tiers. One rule.

Pick one channel. Or build your own stack.

No surprises. Ever.

What clients actually see

About working with Scalepoint

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